We’re proud to be the largest credit union in Wolverhampton and South Staffordshire. We’re a not-for-profit community bank, owned and controlled by our members. We were formed back in 2002 and now have more than 7,000 members across Wolverhampton and South Staffordshire. In 2015, we merged with the New Friends Credit Union in Low Hill to become the largest credit union across Wolverhampton and South Staffordshire.

 

Duties include:

  • Conveys a “welcoming” attitude to internal and external clients.
  • Demonstrates a sense of urgency around delivery of customer needs
  • Uses professional language
  • Uses electronic communications appropriately
  • Follows appropriate business protocol and phone skills
  • Takes responsibility for dealing with situations and problems
  • Shows commitment and determination to succeed
  • Takes ownership of self- development and learning
  • Plans and organises activities to ensure efficient and effective use of resources
  • Manages time appropriately
  • Plans and organises
  • Works well under pressure to meet daily deadlines and member requests
  • Reacts quickly and responds appropriately
  • Has the ability to multitask and prioritise
  • Demonstrates initiative
  • Is proactive and accountable
  • Demonstrates a good work ethic
  • Considers and demonstrates respect for other irrespective of position, background, status etc
  • Provides practical support to members with difficult issues
  • Shows respect and understanding for members and their situation
  • Treats others with dignity and respect at all times

 

Salary: £131.50 per week
Location: Wolverhampton
Job Type: Full-time
Category:  Help & support
Sectors: Advice & Information

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How to apply: For further details and how to apply, please visit the Gov.uk website, here.
 

Closing Date: 31st August 2017
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